Hotel "Romance"

The hotel in love in the heart of the city


Umni helps hotels collect customer questions and turn them into pretrained conversational AI to automate customer support, provide a safe smart 24-hours self-service tool to the hotel guests, save on cost and resources, and optimize employees' performance by implementing an AI digital assistant.

πŸ“Œ Umni hotel's conversational AI module recognizes 500+ hotel topics with 5000+ customer questions behind it and keeps learning and growing with every customer question. Implementing it on the hotel website means having a smart assistant that knows the answers to thousands of questions from Day 1!

πŸ“Œ Don't have a website? Don't worry. This is a demo of a simple webpage that you can generate for your business together with the widget enhanced with voice, and the basics of your AI digital assistant on our platform - without any coding experience, in one morning while drinking your coffee!

πŸ’Œ Contact Us to Grow Your πŸ€– AI Digital Assistant!


Umni hotel's AI digital assistant as a safe self-service customer support tool:

βœ” Works 24/7, instantly, in more than 1 language with many customers at the same time

βœ” Learns and grows with every interaction with a customer

βœ” Helps optimizing employee time by automating the routine questions

βœ” Assists new employees - the hotel compendium in their pocket

βœ” Allows the hotel to provide up-to-date information to customers in easy and safe chat or/and voice format

βœ” Available at any time on the hotel guests phone, simple and comfortable to use – no download or installation, easy connection through a click on a link or a QR-code scan

βœ” Allows the hotel to guide the customers to important information or actions by connecting the answers in the AI module to other sections in the assistant

πŸ“Œ Test the Demo Now!

❓ πŸ€– doesn't have an answer to your question? No problem, it was scheduled for adding it to the AI database as soon as you asked. That fast.

To Contact Us



+359 895 190022


Bulgaria, Sofia - 1000

You can contact us by phone or email, or look for us and follow us on our social network accounts

Available Languages





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